Unfortunately, the player lost his winnings, therefore we were forced to reject this complaint. The player from India has submitted a withdrawal request less than two weeks prior to contacting us. The player from Brazil submitted a withdrawal request less than two weeks prior to contacting us. A player from Peru is struggling with a slow document verification process, which has been ongoing for more than a week.
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The casino support said the payment had failed and it would be refunded in 5 days, but 10 days later, there was still no refund. The issue was resolved as the player eventually received the amount and requested the complaint to be closed. Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent. Considering our estimates and the factual data we have collected, Parimatch Casino appears to be a very large online casino. It has a high amount of restrained payouts in complaints from players, when we take its size into account.
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- The list of reasons does not end there but based only on these, you can decide whether to start playing Parimatch.
- The mobile version of the site, with shortcut access, is virtually identical to the native iOS app, and yet has all the features of our platform in just a few clicks.
- With the card options, the operator allows you to have a £5 minimum deposit and withdrawal, while with PayPal, you have a £10 minimum.
- With tournaments and 24/7 support, it’s designed for Canadian players.
- In our casino reviews, we always collect data about available languages and customer support options.
The complaint was closed as rejected as the player stopped responding. The player from India has been waiting for a withdrawal for less than two weeks. The player from India deposited in the casino but the amount wasn’t credited to his casino account.
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The player from India, who was a VIP and had completed KYC verification, experienced a delay in withdrawing INR that he had requested on 9th April 2024. He had expressed parimatch indir dissatisfaction with the casino’s customer support, citing a lack of live chat support and unhelpful email responses. The issue was eventually resolved, with the player confirming receipt of his withdrawal. The Complaints Team had marked the complaint as ‘resolved’ in their system.
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- After 16 days, the withdrawal options were finally opened, and the complaint was marked as resolved.
- The player from India had requested a 28,000 withdrawal two weeks prior, but it had not appeared in his bank account despite being given a UTR number.
- Deposits and withdrawals work exactly like on a desktop — quick, simple, no surprises.
- Parimatch website looks rather striking; the black background makes everything on the screen pop.
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